It's been a lot. Now I can't reinstall Trados on the new computer... Thread poster: Veronica Coquard
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Hi everyone,
I've been through a lot since last week when I asked for help. It turned out my processor was corrupted, and I've had to accept losing six years of data and having to repurchase many of my applications... So yeah, its been a lot.
On the bright side, I managed to uninstall Trados 2017 from that computer before it died, and the license is available to me on the RWS site. However, when I try to install it and Multiterm, I get the following message:
... See more Hi everyone,
I've been through a lot since last week when I asked for help. It turned out my processor was corrupted, and I've had to accept losing six years of data and having to repurchase many of my applications... So yeah, its been a lot.
On the bright side, I managed to uninstall Trados 2017 from that computer before it died, and the license is available to me on the RWS site. However, when I try to install it and Multiterm, I get the following message:
'Microsoft Visual C++ Redistribuable SP1' could not be installed. Error number: -107374077
Does anyone here have any idea what I could do to fix this? Thanks in advance. ▲ Collapse
| | | | Philippe Noth 
Switzerland
Local time: 12:32
Member (2015)
German to French
+ ...
Veronica Coquard wrote:
On the bright side, I managed to uninstall Trados 2017 from that computer before it died, and the license is available to me on the RWS site. However, when I try to install it and Multiterm, I get the following message:
'Microsoft Visual C++ Redistribuable SP1' could not be installed. Error number: -107374077
Are you sure about the number? I always find many hits – and sometimes solutions – when searching for error messages or numbers to troubleshoot IT issues. But not in this case.
Philippe
| | | | Philippe Noth
Switzerland
Local time: 12:32
Member (2015)
German to French
+ ...
| SDL solution (from 6 years ago 🙂) | Sep 1, 2023 |
Veronica Coquard wrote:
Hi everyone,
I've been through a lot since last week when I asked for help. It turned out my processor was corrupted, and I've had to accept losing six years of data and having to repurchase many of my applications... So yeah, its been a lot.
On the bright side, I managed to uninstall Trados 2017 from that computer before it died, and the license is available to me on the RWS site. However, when I try to install it and Multiterm, I get the following message:
'Microsoft Visual C++ Redistribuable SP1' could not be installed. Error number: -107374077
Does anyone here have any idea what I could do to fix this? Thanks in advance.
The final "7" was apparently truncated. Can you try what SDL suggested in a similar situation?
Philippe
| | | | | Links have expired | Sep 1, 2023 |
Thank you for your reply, Philippe. I tried both the solutions on that page, but the links appear to have expired. Any other ideas? TIA.
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| Download the right Visual C++ redistribuable | Sep 2, 2023 |
Veronica Coquard wrote:
'Microsoft Visual C++ Redistribuable SP1' could not be installed. Error number: -107374077
Does anyone here have any idea what I could do to fix this?
Hello Veronica,
If this is the only problem, install the redistribuable yourself and then install Trados. You can find what you need on the MS site :
https://learn.microsoft.com/fr-fr/cpp/windows/latest-supported-vc-redist?view=msvc-170
What seems odd though is that the Studio installer should suggest downloading the missing Redistribuable? So it may be more a Windows problem than an SDL one.
[Modifié le 2023-09-02 09:17 GMT]
| | | | | Contact support | Sep 2, 2023 |
I suggest you to contact SDL support, they are often useful
Hope this helps
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Hello everyone,
Thanks for offering your advice last week. It turns out that I just had to reset my license, which the Trados team suggested that I do, so all is well that ends well.
Trados can be complicated, but they do have a dedicated after-sales service.
All the best!
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