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Invoicing system not showing up completely. Unable to create or update invoices Thread poster: Javier Moreno Pollarolo
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Natalie 
Poland
Local time: 01:51
Member (2002)
English to Russian
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MODERATOR SITE LOCALIZER
Yes, I have just checked this page, and I also get the same.
Have you already submitted a ticket?
Natalia
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| Yes, Just did it | Feb 9, 2014 |
Natalie wrote:
Yes, I have just checked this page, and I also get the same.
Have you already submitted a ticket?
Natalia
http://www.proz.com/ticket/400574 Here it is. I'm impressed nobody has responded yet!
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| I think it's working now | Feb 9, 2014 |
FYI
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Normally server maintenance is done by any company on Saturday night (2200 hours to Sunday 0600 or 0800 hours), when the number of users are less and so disruption is less. So if you have any issues during that time, you have to try again later. Some bank sites display, say, daily maintenance is between 2130 to 2230 hours.
Edited: If it is a major unscheduled long duration disruption: then they may show a message "
"500 Internal Server Error or the site is under maintenance" ... See more Normally server maintenance is done by any company on Saturday night (2200 hours to Sunday 0600 or 0800 hours), when the number of users are less and so disruption is less. So if you have any issues during that time, you have to try again later. Some bank sites display, say, daily maintenance is between 2130 to 2230 hours.
Edited: If it is a major unscheduled long duration disruption: then they may show a message "
"500 Internal Server Error or the site is under maintenance"
[Edited at 2014-02-09 15:51 GMT]
[Edited at 2014-02-09 15:52 GMT] ▲ Collapse
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Ahmed Ahmed
Saudi Arabia
Local time: 02:51
English to Arabic
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| It is down again, and it's Monday morning. | Feb 10, 2014 |
I resubmitted the ticket.
Srini Venkataraman wrote:
Normally server maintenance is done by any company on Saturday night (2200 hours to Sunday 0600 or 0800 hours), when the number of users are less and so disruption is less. So if you have any issues during that time, you have to try again later. Some bank sites display, say, daily maintenance is between 2130 to 2230 hours.
Edited: If it is a major unscheduled long duration disruption: then they may show a message "
"500 Internal Server Error or the site is under maintenance"
[Edited at 2014-02-09 15:51 GMT]
[Edited at 2014-02-09 15:52 GMT]
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| Still not working | Feb 10, 2014 |
The invoice feature is not responding as at right now.
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| Ticket has been reopened. | Feb 10, 2014 |
Ticket has been re-opened. http://www.proz.com/ticket/400574
Eileen Ferguson wrote:
The invoice feature is not responding as at right now.
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| Thanks for reporting, fixing | Feb 10, 2014 |
Thanks all for reporting this. Site staff is currently working on fixing the issue. Thanks for your patience!
Jared
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| It's working now, thank you Jared! | Feb 10, 2014 |
Thank you very much!
Jared Tabor wrote:
Thanks all for reporting this. Site staff is currently working on fixing the issue. Thanks for your patience!
Jared
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| Good to hear | Feb 10, 2014 |
Thanks for confirming, Javier, and sorry it took so long.
If anyone by chance continues to have a problem with this, please contact support staff at http://www.proz.com/support/ and they will help you one-on-one.
Jared
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| Invoicing system not showing up completely. Unable to create or update invoices | Feb 14, 2014 |
Jared Tabor wrote: Thanks for confirming, Javier, and sorry it took so long. If anyone by chance continues to have a problem with this, please contact support staff at http://www.proz.com/support/ and they will help you one-on-one. Jared
It went down again.
Ticket has been re-opened.
http://www.proz.com/ticket/400574
Anybody else having the same issue?
[Edited at 2014-02-14 02:27 GMT]
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| Should now be resolved | Feb 14, 2014 |
Thanks for pointing this out, Javier. The issue should now be fixed, but please reopen your support request at any time if it happens again. My apologies for the inconvenience.
Best regards,
Maria
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| Problem with invoices | Feb 26, 2014 |
I can create an invoice, but when I download it, it won't open because it is "damaged" (it has 0 KB).
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