Job closed
This job was closed at Jun 28, 2017 22:15 GMT.

Transcription and translation of voice files & translation of emails

Posted: Jun 19, 2017 17:53 GMT   (GMT: Jun 19, 2017 17:53)
Vetting and notifications sent at: Jun 19, 2017 19:54 GMT

Job type: Translation/editing/proofing job
Services required: Translation, Transcription
Confidentiality level: MEDIUM



Languages: Inggris menyang Slovenia, Slovenia menyang Inggris

Job description:

We are looking for a native slovanian speaker with fluent written english, who would work for us on a regular basis transcribing and translating a couple of voice files generated by callers of a support hotline leaving a message in slovanian on a mailbox.

We would need this slovanian speaker to transcribe the voice files into english and then return them to the contact person. Based on the transcription, the project team handles the caller's query in the support CRM system.

Eventually, a case might need additional clarification and a second or even third exchange of information between the slovanian speaker and the project team until the query is fully processed.

Unfortunately, the length and volume of the voice files cannot yet be anticipated to deliver a reliable expectation, but the calls refer to customers describing some malfunctioning device and requesting repair/refund/exchange of unit.

Transcription and/or translation of a case shall be returned within 1 business day upon receipt of a new inquiry from the project team.

We would suggest to settle on an initial fixed price per case, to be re-evaluated after the first two months. Based on that initial experience, we can then decide if the settled price is fair for the work time investment made by the slovanian speaker.

The current forecast for number of cases expected per month is roughly 10-15.

Project start would be immediately.

Any interested professional is kindly invited to submit a quote with a per-case-pricing as per the above description.

Of course we are available to clarify any doubts or questions that might rise. Please refer to Yara Oezcan at the indicated email-address for further information, if needed.

Source format: Other
standard audio files + email forwarding
Delivery format: Other
In email body

Poster country: Germany

Service provider targeting (specified by job poster):
info Preferred native language: Slovenia
Subject field: General / Conversation / Greetings / Letters
Quoting deadline: Jun 21, 2017 22:00 GMT
Delivery deadline: Jun 29, 2017 22:00 GMT
For more information, see: URL not shown

About the outsourcer:
This job was posted by a logged in visitor.

Note: You cannot quote because this job is closed.

Contact person title: Senior Project Manager

The outsourcer has requested that this job not be reposted elsewhere.



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